Illini Mattress Reviews

Great place to buy a mattress. Ed will take the time to make sure you get something that is right for you. Even the delivery staff is hard working and professional. I can't imagine anyone not being happy with a purchase from Illini Mattress.

Deanna Buss 8/9/2017

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Great customer service! Family owned. Everyone works hard to insure you are taken care of the minute you walk in the door.

Jane Plankenhorn 8/3/2017

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Friendly, helpful staff. Helped my wife and I find a great mattress and even pushed up the delivery date when we asked on short notice.

Brendan Rhyno 7/24/2017

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I have never had anyone willing to spend so much time with us, and ran way past closing time. Extremely knowledgeable, personable, friendly. Ed is truly a kind and caring person. Goes out of his way to make sure you get everything you need and are completely satisfied. I will never go anywhere else again. A new experience. Not the same old department store sales treatment. Down to earth family ran business where everyone is wonderful. You receive the personal and genuine treatment that we all thought was dead. If you need a new bed, you MUST go to Illini Mattress Co.

Kathy Barth 6/18/2017

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Amazing selection, customer service, and competitive pricing. We were made to feel at home the second we arrived, and appreciate the no pressure, no nonsense sales approach at Illini Mattress. Knowledgeable, genuine staff that help you pick the perfect mattress and deliver it right to your bedroom. Can't wait for the best night sleep we've had in years!

Elise Riehle 5/20/2017

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llini Mattress was able to accommodate my custom request with a good price in a timely manner. The delivery was speedy and the service friendly. I'm a fan!

Ruth Jeffs Wegman 3/29/2017

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Bought our Queen-sized about 18 years ago, and it is still in good shape. Our daughter just went up to a full-size and needed a new mattress. Ended up back here, same great prices, good selection, and fantastic service. Delivery was on-time, guys were great about getting everything upstairs and on the frame for me. Won't even bother shopping around next time, just save time and make this our first stop.

Steve Dunlavey 3/13/2017

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Today we went in to Illini Mattress. She was on the phone. She was trying to make it brief while we looked around. We fell in love with a crown mattress. She immediately came over and gave us the price. She made us the happiest couple in the world today. We are so excited about the mattress set as well as the fantastic price. We would highly recommend.

Disa Lowe 3/1/2017

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Honest, friendly locally owned

Daniel D. 2/15/2017

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I tend to have a hard time making decisions about major purchases.  These people were so great, and because I visited my mattresses three times, I had the opportunity to see that they gave everyone in the store their full attention.  It took me two months to make  decision and I didn't feel at all rushed--the delivery guys were great and they were very understanding when I had to change the date of delivery.  In addition you are supporting a local store, which in turn, supports the community by donating some of their mattresses to charities.  The prices are actually lower than most of the big box stores.

Gale W. 2/8/2017

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We've always had great service when buying from Illini Mattress. We love Ed and his family. Great people!

Jonathan Willenborg 1/21/2017

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We just bought our second Tempurpedic mattress from Illini Mattress and could not be more grateful for their customer service and product knowledge. We would not dream of going anywhere else!!!

Ella Brown Dunn 9/2/2016

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I am so impressed with Kristen and Illini Mattress. I was in a bind and was able to purchase a bed and have it delivered on the SAME day! What great customer service. The next time I need a mattress, I won't go anywhere else. Thank you!

Sheila Woodruff 8/17/2016

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Who knew you could be this excited about buying a mattress? I stopped by after visiting almost every other mattress company in the area. And this was, far and away, the very best. The owner spent his time going over what type of mattress I wanted, explaining what to look for and why. He was giving me all the information I needed to make an informed decision and was not at all pushy or overbearing. It was wonderful! I really feel like I bought the best mattress I could. Not only was it comfortable for me and the way I sleep, I know (from having visited a handful of other stores) that the prices are much more reasonable. I have never been so impressed with a company before. When I need a new mattress, I know exactly where I'll be going.

Nicole Staton 8/17/2016

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Ed continuously worked with me and was very, VERY patient until I found the right bed for me. Great company with great products!

Steven Schoolcraft 6/7/2016

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OUTSTANDING!!!!! Great customer service, amazing quality and selection, wonderful prices.  Ed and his family treated my girls and I like family after our house fire.  They truly went above and beyond to make sure everything went smoothly in ordering and delivering our 3 mattresses.  I will never purchase from anyone other than this business again! True, caring, people here!!!!!!!!

Kyli P. 4/12/2016

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Family owned, free delivery, free set-up, free financing, (I received 0% for 18 months, and $300 credit towards accessories.) Incredibly friendly and helpful and they always service what they sell! Hopefully I won't need them for years, but they will always have my business!

Ramie Wade 4/1/2016

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Just talked to Ed about a problem I had with my mattress and box spring. Easiest conversation I have ever had with a company. Made everything right. I will definitely buy another mattress from this awesome local company!

Matt and Jodi Wright 3/7/2016

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Wonderful product, wonderful service - awesome people to work with!!!

Connie Early 12/7/2015

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Seriously one of the greatest local businesses to support!I felt welcomed and informed when I went in to inquire about purchasing a mattress, which I had never done before. I never felt like I was being 'sold' something! I was just being given a bunch of information about beds and sleep patterns. I enjoyed speaking with Ed, the owner, and working with his daughter, Kristin. They were both helpful and supportive with what my needs were at that time.Also, they donate mattresses to Courage Connections (formerly The Center for Women in Transitions). Anyone can purchase a twin or double from the Connections store in Urbana and all the money goes to the organization...plus when women graduate from the program, Illini Mattress donates mattresses to her and her children. I am inspired by the humanity in Ed and his company and I am grateful that I found them for purchasing my first new mattress.Thanks!

Tina Whobrey 9/7/2015

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I could not be happier with my experience at Illini Mattress Company. The hubby and I went to a couple different places looking for a new mattress. When we got to Illini Mattress Company, Ed, the owner, assisted us. He really took his time, was patient, and taught us a lot about buying a mattress. We picked one out, went home, read reviews about the mattress as well as Illini Mattress Company. I was pleased with what I read. I went back the next day and bought the mattress. It was a good price. We have a new, AMAZING mattress. I also appreciate that it's a family-owned, local business. Delivery was easy. It was fast. The guys who delivered it were really sweet and made sure my dust ruffle was straight and even. haha! I doubt we'll need another mattress for a long time, but if we do, I would DEFINITELY return here. FYI, we bought a Tempurpedic Cloud Breeze Supreme. Seriously....amazing!!!

Heather Johnson 9/7/2015

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We LOVE Illini Mattress!!! . I wish everyone had their customer service!! From the pillows to the mattress to the incredible mattress pad!! Everything was wonderful!!

Sherry Dickson Tutwiler 8/11/2015

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Had a special sized mattress made for my camper. The fit was Perfect and the price was more than fair!

Karlene Knisley 5/17/2015

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Fantastic service, excellent selection and locally owned. I really can't come up with the right words for how awesome our mattress selection experience was! Thank you so much!

Holly Herrera 3/24/2015

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I can not say enough wonderful things about the service and quality Illini Mattress offers. After loosing everything in a fire; they were there to help us get our family back in a home comfortably. Illini Mattress went out of there way to make us feel special and make sure we were happy with the beds we selected. I would highly recommend this company and family to anyone looking for a new bed.

Stacey Sage-Huls 2/24/2015

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We went to Illini Mattress after sleeping on couches and loungers for two weeks when an order for a mattress, placed with J.C. Penney well in advance of our move, never came in.  I found the people at Illini Mattress to be very helpful and knowledgeable about their products.  They had a mattress that was equivalent to the one we had decided on, which I ordered on Friday afternoon and was delivered Monday morning exactly when they said it would be.  Their pricing and quality of service and products was excellent.  We like that it is a family-owned business.  I would recommend them to anyone.

Cynthia R. 1/31/2015

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This is the best mattress store I've ever been to. The salesman was extremely helpful and even kept the store open late for me. Beyond that, using his limitless mattress knowledge, he found the perfect mattress for my body type within my price range and delivered the mattress for free. I should add that this mattress has given me the best sleep of my life. I can't recommend this place enough!

Christine T. 8/18/2014

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This place is awesome. I went in to buy my first new mattress, and the super knowledgeable guy who helped us basically walked us through each type of mattress and had us lie on them and discussed why each type was good or bad for our sizes, weights, side versus back sleeping, etc. He recognized that we were young and not in the market for a "super deluxe luxury" mattress and suggested mattresses that he thought would meet our needs and be in our price range. Delivery was super speedy (delivered 2 days later, set up was quick even considering they had to carry it up a very narrow and difficult staircase - and they took away our old mattress, too) and everyone was so helpful and professional. We have had the new mattress for a few months now and I love it. It is incredibly comfortable. Glad we came here because we really benefitted from someone explaining to us how mattresses should fit your body.

Kate F. 6/16/2014

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